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At Holisity LLC, we are committed to providing high-quality, natural herbal products to support your wellness journey. Due to the nature of our products, we do not accept returns or exchanges. This policy ensures that all customers receive products that are fresh, safe, and of the highest quality.

 

Damaged or Incorrect Items

 

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We may require a photo of the damaged product and packaging to process your claim. Once verified, we will offer a replacement or store credit.

 

To report a damaged or incorrect order, please email us at support@holisity.shop with the following information:

    •    Order number

    •    Description of the issue

    •    Photos of the damaged or incorrect item

 

Product Satisfaction

 

While returns are not accepted, your satisfaction is important to us. If you have any concerns about your product, please contact us at [Insert Contact Email]. We will work with you to address your concerns, answer questions, or suggest alternatives from our product line.

 

Refunds and Cancellations

 

Orders can be canceled within 24 hours of purchase. After this period, orders cannot be canceled due to our fulfillment process. Approved refunds for canceled orders or damaged items will be issued to the original payment method within 5-10 business days.

 

Thank you for choosing Holisity LLC. We appreciate your trust in us and look forward to supporting your holistic wellness journey!