Privacy Policy

Effective Date: April 22, 2022

Holisity LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the “Site”) or use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, username, or similar identifiers.
Contact Data: Email address, phone number, billing address, and shipping address.
Transaction Data: Details about payments to and from you and other details of products or services you have purchased from us.
Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access this Site.
Profile Data: Purchases, preferences, feedback, and survey responses.
Usage Data: Information about how you use our Site and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect any special categories of personal data (e.g., data about your race, health, or political beliefs) unless required and explicitly consented to for specific services.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfill orders, including shipping and delivery.
To manage our relationship with you, including responding to inquiries and feedback.
To send promotional materials, newsletters, or updates about our products and services (only when consent has been provided).
To administer our Site, improve user experience, and analyze website performance.
To comply with legal obligations, including fraud prevention and financial record-keeping.

3. Legal Bases for Processing

We process your personal data on the following legal bases under GDPR:

Consent: When you provide explicit consent for specific purposes, such as receiving marketing emails.
Contractual Necessity: To perform a contract with you or take steps at your request before entering a contract.
Legal Obligation: To comply with a legal requirement, such as tax or reporting obligations.
Legitimate Interests: For our legitimate business interests, such as improving our services, preventing fraud, or ensuring network security, provided that such interests are not overridden by your rights and freedoms.

4. Sharing Your Data

We only share your personal data with trusted third parties, including:

Service providers (e.g., payment processors, shipping providers) to facilitate transactions and services.
IT and system administration providers to support the Site.
Legal and regulatory authorities when required by law.
Marketing agencies (only when consent has been provided).

All third parties are required to respect your privacy and process your personal data in compliance with GDPR.

5. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

Binding corporate rules;
Standard contractual clauses approved by the European Commission; or
Other applicable legal mechanisms that ensure your data is protected.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Criteria for retention periods include:

Statutory retention periods under applicable laws.
Limitation periods for legal claims.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: Request access to your data and receive a copy.
Rectification: Request correction of incomplete or inaccurate data.
Erasure: Request deletion of your data under certain circumstances (“right to be forgotten”).
Restriction: Request the restriction of data processing under certain conditions.
Data Portability: Receive your data in a structured, commonly used format for transfer to another controller.
Objection: Object to data processing for direct marketing purposes or other legitimate interests.
Withdrawal of Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us at [Insert Contact Email].

8. Data Security

We have implemented security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee the absolute security of your information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control your cookie preferences through your browser settings.

For more details, please refer to our [Cookie Policy].

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@holisity.shop
Mailing Address: 2064 Hunters Ridge Dr. Midway Park, NC 28544
Phone: (910) 378-7025

Last Updated: 12/20/2024